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Responsible Gaming

aec345Responsible Gaming at

Gaming is truly enjoyable only when it stays in control. aec345 believes responsible gaming is not a restriction — it is the smart choice. We are here to help you game safely and healthily.

24/7
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18+
Strict Age Limit
100%
Voluntary Limit Setting
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Our Commitment to Responsible Gaming

Responsible gaming at aec345 is more than a policy — it is core to who we are. Every user's well-being is our highest priority.

Personal Limit Setting

Set your own daily, weekly, or monthly deposit and betting limits. Once set, they take effect immediately.

Session Time Control

Set a time limit for your gaming sessions. Once the limit is reached, aec345 will automatically notify you.

Cooldown Period

Take a temporary break of 24 hours to 30 days to clear your head. Your account will be completely inactive during this period.

Self-Exclusion

If you need a longer break, self-exclusion is available for periods of 6 months to 5 years. Once activated, it cannot be modified.

Ad Blocker

Turn off promotional emails, SMS, and push notifications to keep tempting messages from reaching you.

Family Protection

If a family member is struggling, we can process a self-exclusion request on their behalf as a third party.

01What Is Responsible Gaming and Why It Matters

Responsible gaming means treating gaming as entertainment, not a source of income. aec345 believes healthy gaming habits are achievable when players know their limits and stick to them. Millions of people across Bangladesh enjoy online gaming — but unfortunately, some lose control.

The core principles of responsible gaming are: sticking to your budget, managing your time, and avoiding play when under stress. aec345 is committed to creating a safe, transparent, and enjoyable environment for every member. Our platform offers a range of tools to help you play within your limits.

Remember — gaming is entertainment, a hobby. The moment it starts controlling your life, it's time to get help. At aec345, that support is available to you — without judgment and at no cost.

Research shows that players who set their budget and time limits in advance enjoy gaming far more and run into problems far less.

02Warning Signs of Problem Gaming

The signs below indicate that responsible gaming boundaries are being crossed. These are not signs of weakness — they are your cue to get help before things go further:

Chasing Lost Money
Placing bigger bets to try to recover losses is the most serious warning sign.
Spending More Time Than Planned
After hours of play, you realize you have completely lost track of time.
Hiding It From Family & Friends
Hiding or concealing gaming activity from family members.
Restlessness When Not Gaming
Feeling irritable, anxious, or restless when unable to play.
Spending Beyond Your Means
Using money set aside for essential expenses, borrowing, or dipping into savings to fund gaming.
Neglecting Work and Studies
Failing to meet professional or academic responsibilities due to gaming.

Important: If you notice any 2 of the above signs in yourself, contact our support team today or take the self-assessment test below.

03Step-by-Step Guide to Setting Gaming Limits

Once logged in to aec345, you can easily set your own gaming limits. The process is entirely voluntary and can be done at any time:

1

Account Login

Log in to aec345 with your username and password, then click on your profile icon.

2

Open "Responsible Gaming" settings

From the profile menu, select the "Responsible Gaming" option.

3

Choose Your Limit Type

Choose whichever applies — deposit limit, betting limit, loss limit, or session time.

4

Set Amount & Duration

You can set limits on a daily, weekly, or monthly basis — for any amount that suits you.

5

Confirm & Save

Reducing a limit takes effect immediately. A 7-day waiting period applies when increasing a limit.

Tip: Set a gaming budget of no more than 5% of your monthly income. This keeps the fun in gaming without putting financial strain on your life.

04Self-Assessment Questionnaire

Answer the following questions honestly. This isn't a test — it's a way to better understand yourself. The more "Yes" answers you give, the more important it is to seek support:

Do you regularly spend more than your planned budget?
If this happens more than once a week, it's time to set limits.
Do you feel restless or have trouble concentrating when you are not gaming?
This may be an early sign of addiction.
Is gaming straining your relationships with family or friends?
Social withdrawal is a significant warning sign.
Do you find yourself placing more bets to try to recover lost money?
"Chasing losses" is one of the most dangerous behaviors in gaming.
Is gaming causing you to neglect sleep, meals, or daily responsibilities?
If your physical or mental health is being affected, taking a break is essential.

If you answered "Yes" to 3 or more questions: Contact aec345 support immediately or consider self-exclusion. Reaching out for help is a sign of strength.

05Minor Protection

Aec345 is strictly for users aged 18 and above. We take a multi-layered approach to protecting minors:

  • Age verification is mandatory at registration and strictly enforced.
  • Suspicious accounts may be asked to provide a national ID for verification at any time.
  • If a user is confirmed to be a minor, their account is immediately closed and any deposited funds are returned.
  • Parents can install Gamblock or Net NannyYou can use parental control software such as
  • If you suspect a family member has a problem, contact our support team directly.

For parents: If you suspect your child is using aec345, contact our support team right away. We will take action within 24 hours.

06Tips for Building Healthy Gaming Habits

Responsible gaming does not mean not playing — it means playing the right way. Follow these tips to keep gaming enjoyable at all times:

  • Set Your Budget in Advance: Before you play, decide in your head or write down exactly how much you are willing to spend — and stick to that limit.
  • Set Time Limits: Set a timer before each gaming session and stop when it goes off.
  • Don't Play Under Stress: Gaming while angry, sad, or frustrated can make things worse.
  • Manage your expectations of winning: Keep this mindset: gaming is for entertainment, not a source of regular income.
  • Take a Break: Take a 10–15 minute break every hour. Get up, walk around, drink some water.
  • Spend time on other hobbies: Spend time with family, friends, and other interests outside of gaming.
  • Track Your Transactions: Review your gaming expenses once a month — it's an easy way to keep yourself accountable.

07Help & Resources

You are not alone. Overcoming a gaming problem is entirely possible with the right support. aec345 is here for you, and professional organizations are ready to help:

  • aec345 Live Support: Support is available in Bangla 24/7. All responsible gaming requests are handled promptly.
  • Gamblers Anonymous: An internationally recognized voluntary organization that provides support for gaming addiction.
  • National Mental Health Helpline: In Bangladesh, you can reach us at 16789.
  • Family & Trusted Friends: Talk to the people close to you — they can be your greatest source of support.

For any responsible gaming requests, email us at [email protected] — we will respond within 24 hours.

08FAQ

Reducing a limit takes effect immediately. Increasing a limit requires a 7-day waiting period — this protects you from making impulsive decisions. Once self-exclusion is activated, it cannot be cancelled before the period ends.

Yes, your account balance remains fully secure during self-exclusion. Once the exclusion period ends, or by submitting a withdrawal request with the help of our support team, you can access your funds.

A cooldown is a temporary break lasting from 24 hours to 30 days, after which you can resume playing. Self-exclusion is a long-term commitment — from 6 months to 5 years — that cannot be reversed before the period ends.

Yes, self-exclusion can be requested by a third party (such as a family member). To do so, contact our support team and provide the required information. We handle all such requests with the strictest confidentiality.

Yes, all of aec345's responsible gaming tools — limit setting, cool-down, self-exclusion, and support — are completely free. No penalties or charges apply for using them.
Get Started Safely

Play Responsibly, Win Happily

Join aec345 — where gaming is not just fun, but safe. Create an account today and use our responsible gaming tools to set your own limits.

Register for Free Log In
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Our support team is always available to assist with any responsible gaming concerns.

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Keep in Mind

  • Gaming Is for Entertainment, Not Income
  • Only Spend What You Can Afford to Lose
  • Don't Try to Chase Your Losses
  • Asking for Help Is Courage, Not Weakness
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